One of your greatest hiring assets is your tribe: your team of highly motivated employees who already embrace your values and culture. Instead of a closed-door interview, bring in the experts. Have your team prepare questions that focus on what they need in a new tribe member. Make sure you choose tribe members who will be key to the new candidate’s success in the potential role. Give your team members time to provide feedback after the interview and weigh their opinions heavily in your hiring decision.
Monopolizing the Conversation
One of the greatest mistakes is spending 70% of the interview (or more!) talking and only 30% listening. If you take up most of the conversational space, you miss out on relevant information from the candidate tooth scaler australia. When interviewing, try and stick to a 50/50 conversational ratio. Your interviews will be much more successful if you remind yourself that listening is more important than speaking.
Not Knowing the Answers You Want
You have your set of questions, you have your tribe on hand to ask them, you are prepared to listen as much as you contribute to the conversation—you are going to nail this interview! Well, not quite yet. There is one more thing you need to consider before the interview. What is it you want to hear from an ideal candidate?
If you ask, “What did you not like about your last job?” and candidates reply, “Nothing at all! I absolutely loved my last job!” did you get the information you needed? Do you really want to know about their last job? Or do you want to know something about a culture or values system they did not work well within? If you get an answer that does not truly answer your question, you need to dig a little deeper micro motor. Be prepared with a followup like: “Can you tell me about a job experience that wasn’t a good fit? What was it about that job that didn’t work for you?”
Ignoring Body Language
A second part of this scenario is ignoring the body language of the candidate. We all know how much body language (like eye contact, proximity, posture, touch, breathing, and perspiration) plays a role in communication. An interview is an excellent place to evaluate how candidates handle a stressful situation.
Do they carry themselves with confidence? Do they smile? Are they eyeing the door wanting to escape? All of these cues tell you something about how they could potentially communicate nonverbally with patients. If you are not comfortable with the way they present themselves, your patients won’t be comfortable either.
There is a difference between hiring an employee and building a team. When you set out to build your dream dental team, take time to consider how you will set up an interview experience to deliver the best possible outcome. For more tips on hiring, check out the information provided on DentalPost, where we help dental professionals connect and create teams who excel.Your History With Dental Lasers? for more information.